Frequently Asked Questions
Find your questions and answers here
Here are answers to some of the most common questions about our products, services, and salon experience. If you don’t find what you’re looking for, feel free to contact us directly. We’re always happy to help!
Raw hair is 100% unprocessed human hair collected from a single donor, with no chemical treatments, making it the most natural and long-lasting option.
Virgin hair is also unprocessed, but may come from multiple donors. Both are excellent quality, but raw hair offers a slightly more premium, authentic texture.
Yes! We have a range of beautifully crafted, ready-to-wear wigs in various lengths, textures, and parting styles. These wigs are made with our 100% raw or virgin hair and styled for easy, instant use.
With proper care, our raw and virgin hair can last 2 to 5 years or more. Longevity depends on how frequently you wear it, how you care for it, and the styling products used.
Yes, we deliver to all countries worldwide. Once your order is confirmed, you’ll receive tracking details and delivery timelines. We also offer in-store pickup for clients in Sapele and nearby areas.
Absolutely! You can bring in any wig (even if it wasn’t purchased from us), and we’ll provide deep cleaning, conditioning, restyling, and closure/frontal repairs as needed. Our goal is to restore your wig to its best condition.
Yes, we offer professional wig installation services for wigs purchased elsewhere. Whether it’s a closure or frontal unit, we ensure a flawless, natural-looking install with styling included.
You can book by visiting us at the salon, calling our direct line, or sending us a message via WhatsApp or Instagram. For faster service, we recommend booking at least 24 hours in advance, especially for weekends and custom services.
Definitely! We offer custom wig-making services where you choose the length, texture, parting style, and even color. Whether you want a bold transformation or a natural everyday look, we’ll craft your wig to suit your vision perfectly.
