Privacy Policy

At Flawless Luxxe Strands, we are committed to protecting the privacy of our clients, website visitors, and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us through any of our platforms.

1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, shipping/billing address.
Order & Service Details: Hair purchases, wig orders, appointments, and preferences.
Payment Information: Card or bank payment details processed securely via third-party payment gateways.
Website Usage: IP address, browser type, device information, and pages visited (for analytics purposes).

2. How We Use Your Information
We use your information to:
Process orders, bookings, and payments.
Respond to your inquiries or customer service requests.
Send updates, promotional offers, or appointment reminders (only with your consent).
Improve our website performance and user experience.

3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Trusted third-party providers (e.g., payment processors, delivery services) who help us operate our business.
Government or legal authorities when required by law or in response to a legal request.
All shared data is limited to what is necessary and handled securely.

4. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, or misuse. All online transactions are encrypted, and access to sensitive information is restricted.

5. Your Rights & Choices
You have the right to:
Request access to the personal data we hold about you.
Update or correct your information.
Opt-out of promotional emails or marketing.
Request deletion of your data (subject to legal and operational limitations).

6. Cookies & Tracking Technologies
We may use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can choose to disable cookies through your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Flawless Luxxe Strands
📍 133 Okpe Road, Sapele, Delta State
📞 +234 810-488-2412
📧 info@flawlessluxxestrands.com.ng